Questions directors and purchasing teams ask us

A setup fee once, then yearly care. Seasonal Care is $1,200 to set up and $900 a year. Year-Round Care is $1,800 and $2,400 a year. Full-Service Care starts at $3,500 and $4,800 a year. Every price, limit and add-on is on our pricing page; there are no hidden fees.

Because a map is only useful while it is accurate. Businesses open and close, hours change, events come and go, links break. The yearly fee pays for hosting and for us to keep the map current, so your staff do not have to.

Often, yes. Our plans were priced with small budgets in mind: the first year of Seasonal Care is $2,100, and Year-Round Care is $4,200. Your own purchasing rules decide, of course. If you need something in writing for a board packet or budget request, we will send a short summary you can paste in.

Often, yes. Many grants can pay the setup fee and your care for the grant period in one payment. Check your grant's rules on prepaying services; we are happy to provide a quote or scope description for your application. If your funder requires you to own the finished map outright, ask us: we can quote a one-time purchase.

The setup fee is paid in full when we start. Your first year of care is invoiced when the map goes live, so your year starts the day visitors can use it. After that, care is invoiced once a year on the same date. We send invoices by email and accept cards; ask us about other payment methods.

Yes. We provide a W-9, a short written agreement that spells out what is included, and itemized invoices. We can invoice against your purchase order and fill in standard vendor forms.

Tell us at the start, before any work begins. We will tell you exactly what we can provide and answer security or vendor questionnaires in writing.

It is an annual agreement that renews each year unless you tell us at least 60 days before the renewal date. There is no penalty for not renewing. Paying two years ahead saves 10% on care, and three years saves 15%.

Annual price increases are capped at 5%. Founding clients, our first five organizations, keep a locked annual fee for three years.

Extra changes are $150 per batch of 10. If you regularly need more, we will suggest the plan that fits rather than keep billing extras.

Almost certainly. We host the map and you add it to a page with one line of embed code, the same way you would add a video. WordPress, Squarespace, Wix, Weebly and plain HTML sites all work. We can also set it up at its own address, such as map.yourtown.org.

Yes. It is built for phones first: large tap targets, a list view, and a Directions button that opens the visitor's own maps app. We test every map on phones and tablets before it goes live.

Yes. We use your colors and logo, and choose categories and pin styles that fit your area, whether that is wineries, barn quilts, shops and parking, or city projects.

No. The base map uses OpenStreetMap data, so there are no per-view fees and no Google API bills, no matter how many visitors you get.

Yes. Plans include print-ready PDFs with a QR code that opens the live map, so your printed brochure and your website always point to the same, current information. Printing itself is up to you or your printer.

Yes. Year-Round Care includes a seasonal events layer, and Full-Service Care includes two event or festival maps a year and sponsor pins. Event maps and sponsor pins are also available as add-ons on other plans. If you sell sponsor pins, the revenue is yours.

Full-Service Care includes up to 2 languages. An extra language on other plans is $300 a year.

Those tools can cost less per year if someone on your staff has time to build and maintain the map. We are for organizations that want it done for them and kept current: we build it, check it, fix it, and send you a report, and your data stays in a spreadsheet you own.

Front Porch Maps is operated by LAKE WASHINGTON GLOBAL LLC. The same team builds and runs PetRehab Network, a national directory of more than 1,300 animal rehabilitation clinics that national breed clubs and pet-owner communities link to, and Where to Sauna, a guide to more than 1,400 saunas, bathhouses and cold plunges across the U.S. Keeping large lists of places accurate is what we do every day.

The same people who run our directories. We do not hand your project to subcontractors. You have one point of contact by email from the preview to the yearly check-ins.

Email [email protected] or use the change form on our site. We reply within one business day. Changes under your plan are made within 3 business days on Year-Round Care.

Yes. We work with organizations anywhere in the United States, entirely online.

The maps on our site are samples with made-up places, so nobody is shown as a client who is not one. To see how we handle real places at scale, try the clinic search on PetRehab Network or the sauna finder on Where to Sauna. Once our first clients agree, we will show their maps.

Your places are in your own spreadsheet and your PDFs are yours, so nothing you depend on is locked away. If we ever stopped offering the service, we would give you at least 90 days' notice and help you move your places to another tool.